In describing Phillips and Fredricks’ services, you have to go beyond what we do, you have to look at who we are. Though a “service” is often described as a physical accomplishment, Phillips and Fredricks considers it to be a major element in customer relationships – to Phillips and Fredricks, service and trust go hand in hand.
Your precious heirloom necklace was accidentally broken… the diamond in your engagement ring was snagged and pulled from its setting… the string of pearls you inherited from your grandmother has fallen apart. Phillips and Fredricks understands the anxiety involved when your prized piece of jewelry is in need of repair. In most cases, the in-house experts can make prompt repairs, and return your valued possession to like-new condition in no time, including re-stringing those precious pearls. Phillips and Fredricks will even clean and check the condition of your jewelry, free of charge. Whether your jewelry needs cleaning or repair, you can trust the special care of Phillips and Fredricks.
If you have jewelry you no longer wear? Phillips and Fredricks can help you recreate your existing jewelry into a style you will love to wear.
Make it your own – a one of a kind engagement ring, a unique pendant that evokes special memories, Phillips and Fredricks’ professional staff will help you conceptualize that special piece. There’s nothing like presenting the one you love with a piece of jewelry designed just for them. Choose almost any metal and any gemstone, then, let the professionals at Phillips and Fredricks create an exceptional and irreplaceable gift.
We do both machine and hand engraving on site in our store. There is no need to wait weeks for your engraving! For items purchased in our store, you may be able to have it engraved on the day of purchase.
Whether it’s the simplest of Quartz watches, or the most sophisticated and complex mechanical timepiece, Phillips and Fredricks uses certified technicians capable of repairing practically all watch brands, and you’ll receive a one year warranty on the work that Phillips and Fredricks performed. Need a battery or your band re-sized, Phillips and Fredricks will do it while you wait.
APPRAISAL AND INSURANCE REPLACEMENTS:
That diamond ring has been in your family for decades, but, you have no idea what it’s worth. Phillips and Fredricks has a GIA Graduate Gemologist and AGS Certified Gemologist on staff, who can appraise your jewelry for insurance or estate purposes. Just drop by with your jewelry for a thorough and accurate appraisal – there’s no appointment necessary. Furthermore, every new purchase from Phillips and Fredricks receives an appraisal, at no charge, upon request.
COMPLIMENTARY GIFT WRAPPING:
When you present that special gift, you want it to look its best. Phillips and Fredricks will wrap your gift, free of charge. A gift of jewelry always makes a strong, personal statement. Having it beautifully wrapped by Phillips and Fredricks, makes that statement just a little bolder.