Services

In describing Phillips and Fredricks’ services, you have to go beyond what we do, you have to look at who we are. Though a “service” is often described as a physical accomplishment, Phillips and Fredricks considers it to be a major element in customer relationships – to Phillips and Fredricks, service and trust go hand in hand.

JEWELRY REPAIR:

Your precious heirloom necklace was accidentally broken… the diamond in your engagement ring was snagged and pulled from its setting… the string of pearls you inherited from your grandmother has fallen apart. Phillips and Fredricks understands the anxiety involved when your prized piece of jewelry is in need of repair. In most cases, the in-house experts can make prompt repairs, and return your valued possession to like-new condition in no time, including re-stringing those precious pearls. Phillips and Fredricks will even clean and check the condition of your jewelry, free of charge. Whether your jewelry needs cleaning or repair, you can trust the special care of Phillips and Fredricks.

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GOLD AND DIAMOND JEWELRY BUYING:

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Perhaps you have a piece of gold or diamond jewelry that is out of date, or that you no longer wear. Bring your unwanted gold and diamond jewelry to Phillips and Fredricks. We will pay you the highest possible price for that jewelry and help you turn your unwanted jewelry into cash.

Not ready to sell?  Phillips and Fredricks can help you convert your outdated jewelry into a style you will love to wear!

APPRAISAL AND INSURANCE REPLACEMENTS:

That diamond ring has been in your family for decades, but, you have no idea what it’s worth.  Phillips and Fredricks has a GIA Graduate Gemologist and  AGS Certified Gemologist on staff, who can appraise your jewelry for insurance or estate purposes.  Just drop by with your jewelry for a thorough and accurate appraisal – there’s no appointment necessary. Furthermore, every new purchase from Phillips and Fredricks receives an appraisal, at no charge, upon request.

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CUSTOM DESIGN:

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Make it your own – a one of a kind engagement ring, a unique pendant that evokes special memories, Phillips and Fredricks’ professional staff will help you conceptualize that special piece. There’s nothing like presenting the one you love with a piece of jewelry designed just for them. Choose almost any metal and any gemstone, then, let the professionals at Phillips and Fredricks create an exceptional and irreplaceable gift.

WATCH REPAIR:

Whether it’s the simplest of Quartz watches, or the most sophisticated and complex mechanical timepiece, Phillips and Fredricks uses certified technicians capable of repairing practically all watch brands, and you’ll receive a one year warranty on the work that Phillips and Fredricks performed.  Need a battery or your band re-sized, Phillips and Fredricks will do it while you wait.

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COMPLIMENTARY GIFT WRAPPING:

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When you present that special gift, you want it to look its best.  Phillips and Fredricks will wrap your gift, free of charge.  A gift of jewelry always makes a strong, personal statement.  Having it beautifully wrapped by Phillips and Fredricks, makes that statement just a little bolder.